Supply Chain Watchtower


Retail Analytics & Supply Chain Advisory

Retailers and supply chain organizations don't lack data — they lack the analytics that tell them what actually matters and what to do about it. We build those analytics, through subscription analytics designed specifically for specialty retail and hands-on consulting engagements grounded in over a decade of experience at global scale.

Viewpoint

Analytics built for specialty retail.

The hard part of retail analytics isn't putting data on a screen — it's knowing which numbers matter, how to calculate them correctly for your operations, and what they're telling you together. That takes deep retail knowledge, not just software.

Viewpoint is a subscription analytics service built specifically for specialty retailers running NCR Counterpoint POS software. We transform your point-of-sale and inventory data into curated dashboards and KPIs designed for how you actually operate — not generic reports, but the specific metrics that drive your business decisions.

Inventory health. Sell-through trends. Purchasing signals. Sales performance. All curated, all current, all built by someone who understands retail operations from the inside.

NCR built a system to run your store. Viewpoint is built to run your business.
Get in touch to learn more →

Supply Chain & Analytics Advisory

Deep expertise, bounded engagements.

With over 13 years of experience at The LEGO Group spanning supply chain planning, operations, and analytics, we bring the ability to diagnose operational problems and build the analytical tools that solve them — not as separate disciplines, but as one continuous capability.

We take on selective, fixed-scope consulting engagements — particularly where the problem sits at the intersection of business strategy and data. If your challenge requires someone who can diagnose the operational issue and build the analytical solution, we should talk.

  • Supply chain strategy and planning
  • Demand planning and inventory strategy
  • Operational analytics and KPI design
  • Sales and operations planning (S&OP)
  • Procurement advisory and vendor evaluation
  • Business–technology translation — bridging what the business needs and what systems can deliver

About

I'm Bill Shube, and I founded Supply Chain Watchtower after spending over 13 years at The LEGO Group in supply chain and analytics roles — demand planning, inventory strategy, and the analytical infrastructure that supported global operations.

I started this company to package that expertise for the specialty retailers and supply chain organizations that need it — but could never justify doing it themselves.

Based in Massachusetts.

Bill Shube